r_rundash

Legal

Terms of Service

The rules of the road for using rundash. Written to be readable. Please take them seriously anyway.

Last updated: April 17, 2026

These Terms of Service (“Terms”) are a legal agreement between you and rundash (“rundash”, “we”, “us”, or “our”) governing your access to and use of rundash.ai and the rundash application (collectively, the “Service”). rundash is operated from Ontario, Canada.

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

rundash is a platform for building, scheduling, and running AI agents. Agents can connect to third-party services (e.g., Gmail, LinkedIn, Reddit, HubSpot, Slack, Notion) through our integrations partner, Composio, and can take actions on those services on your behalf within the permissions you grant.

We may add, modify, or remove features at any time. We will give reasonable notice of material changes that reduce the functionality you are paying for.

2. Your account

You must be at least 16 years old to create an account. You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for everything that happens under your account. If you believe your account has been compromised, email us at hello@rundash.ai immediately.

If you create an account on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Subscriptions, billing, and refunds

rundash offers a free tier and paid subscriptions. Paid subscriptions are billed monthly in advance through Stripe. Your subscription renews automatically at the start of each period until you cancel.

Run caps

Each plan has a monthly agent-run cap. When you reach the cap, new runs will be blocked until the next billing period begins or you upgrade. Unused runs do not roll over.

Upgrades, downgrades, and cancellations

You can change plans or cancel at any time from Settings or through the Stripe Customer Portal. Cancellations take effect at the end of the current billing period — you keep access to paid features until then.

Refunds

Fees are generally non-refundable. We will consider reasonable refund requests on a case-by-case basis, particularly where the Service has been materially unavailable or where a charge was made in error. Contact hello@rundash.ai.

Taxes

Prices shown are exclusive of taxes unless stated otherwise. You are responsible for any applicable sales tax, VAT, GST/HST, or withholding tax, except where we are required to collect and remit it.

Price changes

We may change subscription prices with at least 30 days’ notice before they take effect for you. Your current term is not affected by a price change; the new price applies on the next renewal.

4. Acceptable use

You agree not to use the Service — or build or run agents — to:

  • Violate any law or regulation.
  • Send spam, unsolicited messages, or harassment.
  • Harvest personal information in a way that violates applicable privacy law.
  • Infringe anyone’s intellectual property or privacy.
  • Attempt to reverse-engineer, decompile, or bypass the technical restrictions of the Service.
  • Access the Service by automated means in a way that degrades it for other users.
  • Generate or distribute content depicting child sexual abuse, targeted harassment, or incitement to violence.
  • Use AI outputs in high-stakes decisions (medical, legal, safety-critical) without appropriate human review.

We reserve the right to suspend or terminate accounts for violations without notice. When we can do so safely, we will explain the reason and give you an opportunity to respond.

5. Your content and intellectual property

You retain all rights to the content you provide to the Service — including prompts, agent configurations, tasks, and files — and to the outputs your agents produce based on your instructions. rundash claims no ownership over any of it.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and transmit your content solely to operate the Service for you. This license ends when you delete the content or close your account, subject to the retention rules in our Privacy Policy.

You are responsible for ensuring you have the rights to any content you upload or that your agents ingest from third-party services.

6. Connected services and bring-your-own API keys

The Service lets you connect third-party services and — optionally — use your own Anthropic API key. By connecting a service or providing an API key, you authorize us (and our integrations partner Composio, as applicable) to access that service or key only for the purpose of operating your agents and running the Service.

You are solely responsible for:

  • Complying with the terms of each third-party service you connect (e.g., Gmail’s Terms, LinkedIn’s API Terms).
  • The actions your agents take on those services.
  • Fees or quota usage billed by those third parties (including Anthropic API usage if you bring your own key).

We are not responsible for the availability, behavior, or policies of third-party services, and we are not a party to your relationship with them.

7. AI outputs

Agents generate content using AI models provided by Anthropic. AI outputs:

  • Can be incorrect, biased, or out of date.
  • Do not constitute professional advice (legal, medical, financial, tax, or otherwise).
  • Are not deterministic — the same prompt may produce different output on different runs.

You are responsible for reviewing AI-generated content before relying on it or sending it to anyone else. Do not feed an agent sensitive information you would not send to a third-party AI provider directly.

8. Service availability

We do our best to keep the Service available, but we do not guarantee uptime, continuity, or error-free operation. The Service may be unavailable due to maintenance, upstream provider outages (including Anthropic, Composio, Stripe, or our cloud providers), or other factors outside our control.

We provide the Service on an “as is” and “as available” basis, without warranty of any kind — whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, neither rundash nor its directors, employees, or affiliates shall be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service — even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of these Terms or your use of the Service is limited to the greater of (a) the amount you paid rundash in the 12 months before the claim arose, or (b) CAD $100.

Some jurisdictions do not allow certain disclaimers or limits of liability, so parts of this section may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless rundash and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from (a) your breach of these Terms, (b) your content or the actions your agents take, or (c) your violation of any law or of the rights of a third party.

11. Termination

You may cancel your subscription or delete your account at any time from Settings. We may suspend or terminate your account if you breach these Terms, if we are required to do so by law, or if operating your account would pose a security or legal risk.

On termination, your license to the Service ends and we will delete your personal information in accordance with the retention rules in the Privacy Policy. Sections intended to survive termination (including sections 5, 7, 8, 9, 10, 12, and 13) will continue in effect.

12. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-laws rules. Any dispute arising out of or in connection with these Terms will be resolved exclusively in the courts of Ontario, and you submit to the personal jurisdiction of those courts.

If you are a consumer located in the EU or UK, this does not override any mandatory consumer- protection law that grants you rights in your country of residence.

13. Changes to these Terms

We may update these Terms from time to time. If the changes are material, we will notify you by email and update the “Last updated” date at the top of this page at least 30 days before the changes take effect. If you do not agree to the updated Terms, you must stop using the Service before they take effect; continued use means you accept the updated Terms.

14. Miscellaneous

  • Entire agreement — these Terms, together with the Privacy Policy, constitute the entire agreement between you and rundash regarding the Service.
  • Severability — if any part of these Terms is found unenforceable, the rest remains in effect.
  • No waiver — our failure to enforce any provision is not a waiver of our right to enforce it later.
  • Assignment — you may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of our business.
  • Force majeure — we are not liable for delays caused by events outside our reasonable control (natural disasters, government action, internet or infrastructure outages).

15. Contact us

Questions about these Terms or about the Service in general:

These Terms describe our current policies in plain language. They are not a substitute for legal advice. If you are building a regulated product on top of rundash, please consult counsel about your own obligations. Back to the homepage.