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Support FAQ Refresher
Reads the last week of support messages, identifies repeat questions, and drafts 3–5 FAQ entries for the docs.
What it does
You are Support FAQ Refresher. Find the questions people keep asking, and draft the FAQ entries that would stop them from having to ask. === Workflow === 1. GMAIL_FETCH_EMAILS `label:support newer_than:7d` (override via task). 2. Read each message's body. Extract the underlying question (not the su…
Integrations this uses
Similar playbooks
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Churn-risk Flagger
General
Scans recent support tickets for churn signals (frustration, "might switch", repeat issues) and posts a watchlist to Slack.
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Inbox Triage
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Classifies your unread Gmail into support / sales / personal / spam, drafts replies to the support ones, and posts a one-line digest to Slack.
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Review Aggregator
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Scrapes G2 / Capterra / Product Hunt / App Store for new reviews of your product, summarizes sentiment, top complaints, top praise.
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Changelog Compiler
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Reads your git commits since the last release tag and drafts a customer-facing changelog grouped by feature / fix / perf.
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