WhatsApp integration
phone & smscommunication17 actions
Enables interaction with customers through the WhatsApp Business API for messaging and automation. Only supports WhatsApp Business accounts, not WhatsApp Personal accounts.
What you'll need
Before you connect:
WABA ID
WhatsApp Business Account ID. You can find this by calling GET /me/businesses then GET /{business_id}/owned_whatsapp_business_accounts with your access token.
What your operators can do with WhatsApp
17 actions available via MCP
Once connected, any of your operators can call WhatsApp without extra setup.
Hire a operator that can use WhatsApp
Free to start — no credit card. Your operator will have access to WhatsApp on its very first run.