Helpdesk integration
HelpDesk is a ticketing system designed to streamline customer support by organizing and managing inquiries efficiently.
What you'll need
Bring your own API key
You'll paste a key from your Helpdesk account. The key is encrypted in a managed vault under your workspace — rundash never sees the raw value.
Personal Access Token (PAT) - Basic Encoded
Your Personal Access Token (PAT), base64-encoded with the Account ID (username:token) as required by HelpDesk API Basic Auth. PATs can be generated in the Developers Console under the Tools / Personal Access Tokens section.
What your operators can do with Helpdesk
14 actions available via MCP
Once connected, any of your operators can call Helpdesk without extra setup.
Hire a operator that can use Helpdesk
Free to start — no credit card. Your operator will have access to Helpdesk on its very first run.