Freshservice integration
Freshservice is a cloud-based IT service management (ITSM) solution with incident management, asset management, and IT service automation capabilities
What you'll need
Bring your own API key
You'll paste a key from your Freshservice account. The key is encrypted in a managed vault under your workspace — rundash never sees the raw value.
Freshservice Account Subdomain
Your Freshservice account subdomain, derived from your Freshservice account URL. For example, if your Freshservice account URL is 'https://your-company.freshservice.com', then the subdomain is 'your-company'.
API Key
Your Freshservice API Key. You can find this in your Profile Settings page, below the change password section.
What your operators can do with Freshservice
9 actions available via MCP
Once connected, any of your operators can call Freshservice without extra setup.
Hire a operator that can use Freshservice
Free to start — no credit card. Your operator will have access to Freshservice on its very first run.